4.4 Stakeholder analysis
Stakeholder analysis is used to identify all groups that affect the operation of the project.
You may want to ask the following questions:
- Who benefits / uses the service / solution / output provided by the project?
- Are there stakeholders who are in practice (e.g. state, municipality, police, taxpayer etc ..)
- Think about who can represent a wider stakeholder if necessary?
- Are there major differences in the internal needs of one stakeholder?
- Does it make sense to split a defined group into parts?
- Is any stakeholder harmful from a service perspective?
- What are the motivational factors for each stakeholder?
Exercise: Integrate stakeholder description into project plan
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